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Deadline for new virus rule

NSW businesses will be forced to register customers electronically under a strict new COVID-19 rule to come into effect on November 23. The announcement, from Customer Service Minister Victor Dominello, means pen and paper will no longer be an accepted way of keeping track of customers for the purposes of coronavirus contact tracing.Businesses that fail…

NSW businesses will be forced to register customers electronically under a strict new COVID-19 rule to come into effect on November 23.

The announcement, from Customer Service Minister Victor Dominello, means pen and paper will no longer be an accepted way of keeping track of customers for the purposes of coronavirus contact tracing.

Businesses that fail to have a digital system in place by November 23 – the same day the Victorian border will open – could face penalties.

“Any business that is serious about safety should be using digital registration, such as a QR code or other method of capturing contact details electronically. There are no excuses,” Mr Dominello said.

“We can’t respond to a pandemic with paper. We must be fast and precise and digital is the best way forward.”

The government says it would prefer if businesses used the government’s own QR code system through the Service NSW smartphone application.

However, other QR code systems will be accepted, as will other digital recording techniques such as the spreadsheet application Excel.

The Customer Service Minister issued a lengthy list of businesses and events that will be affected by the new rule.

Those include beauty and hair salons, tattoo parlours, drive-in cinemas, casinos, pubs and restaurants.

Cafes, funeral homes, strip clubs, brothels, funerals and weddings will also be affected.

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