Banks that spend Travelex to race their distant places replace services are serene unable to promote traipse cash after a giant cyber-assault which came about two weeks previously.
Hackers held Travelex to ransom, disturbing the firm pay $6m (£4.6m) sooner than they free up its methods.
That has affected banks esteem Barclays, Lloyds and RBS, which spend Travelex to invent their traipse cash services.
And Travelex has refused to express when some services will be restored.
In a assertion, the distant places replace firm said it’s making “true development” getting greater its methods.
The firm is hoping that workers in its stores, who possess resorted to the spend of pen and paper for the reason that hack, will be ready to replace on their pc methods all but again by the close of this week.
But its web online page, which turned into taken down straight after the assault turned into launched two weeks previously, is serene offline.
Travelex has no longer said when this might perchance occasionally be attend up and running.
Banks that depend on its distant places replace services are serene unable to promote traipse cash online or in store on myth of the assault.
Travelex turned into unable to express when the total services would be restored, even supposing at the least one amongst the banks turned into hopeful that it will seemingly be as rapidly as this week.
“We continue to make true development with our recovery and possess already done a important quantity in the background,” said Travelex boss Tony D’Souza.
“We at the 2d are at the purpose the put we are ready to originate up restoring efficiency in our accomplice and buyer services, and must serene be giving our partners extra detail on what that can trust esteem all the map via the course of this week,” he said, without specifying when methods would be restored.
The firm said: “There’s no evidence to suggest that buyer info has been compromised.”
Nonetheless, the hackers, a gang called Sodinokibi, possess told the BBC they obtained rep admission to to the firm’s pc community six months previously and claim to possess downloaded 5GB of shapely buyer info.
Dates of beginning, bank card info and national insurance numbers are all in their possession, they said.
Travelex said it’s working closely with the Metropolitan Police, which is main the investigation into the assault.